Privacy Notice

About This Notice

This privacy notice applies to the orwinshove.com website and is published by Orwinshove Ltd, a company registered in England and Wales, with its principal place of business at 41 Barrington Street, Bristol, BS2 0GH, United Kingdom. We can be reached by email at [email protected].

This notice explains what information may be collected when you use this website, how it may be used, and what choices are available to you. It covers only the activities of the orwinshove.com website. It does not cover any third-party sites linked to or from this site.

Information You Provide Directly

The primary way in which this website receives information about you is through the enquiry form on the Enquire page. When you use this form, the information you provide (your name, email address, selected request type, and message) is transmitted via your email application to the address [email protected]. This transmission takes place on your device and is not handled by a server-side form processor on this website.

The Orwinshove support team receives and stores messages sent in this way as part of its correspondence records. This information is used solely for the purpose of reviewing and responding to your enquiry. It is not shared with third parties for marketing or unrelated purposes.

If you contact us directly by email or telephone, we will similarly hold the content of that communication for the purpose of responding to and acting on it.

Information Collected Automatically

Like most websites, a web server may log certain technical data when pages are accessed, including the IP address of the requesting device, the pages requested, the time of the request, and the type of browser in use. This information is typically retained for a limited period as part of standard server operation and is used for security monitoring and diagnosing technical issues.

This website does not use analytics tracking scripts, advertising scripts, or third-party cookies as part of its standard operation. Where the hosting environment includes logging or monitoring tools outside the direct control of Orwinshove Ltd, those tools are subject to the policies of the hosting provider. We are not in a position to confirm the specific data practices of every hosting environment in which this site may operate.

Cookies

This website does not intentionally set cookies through its own code. Your browser may store information about your visit as a result of standard browser behaviour. Any cookies set by the hosting environment are subject to those providers' respective policies. We recommend reviewing your browser settings if you wish to manage how cookies are handled on your device.

How We Use Information You Send Us

Information submitted through the enquiry form or sent directly by email is used for the following purposes:

• To review, process, and respond to your enquiry or access request.
• To maintain a correspondence record that allows us to track the progress of your request.
• To contact you if we need clarification before we can respond meaningfully to your submission.

We do not use your contact information to send unsolicited communications of any kind.

Retention

Correspondence records, including enquiry submissions, are held for a period consistent with the operational needs of the service and any applicable obligations under UK law. We do not specify exact retention durations in this notice because they may vary depending on the nature of the record. If you would like to ask about the retention of a specific communication, please contact us at [email protected].

Your Rights

Depending on the applicable law in your jurisdiction, you may have certain rights relating to information held about you. Under UK data protection legislation, these may include the right to access information held about you, the right to request correction of inaccurate information, and the right to request erasure in certain circumstances.

We do not make any claim about the full scope of your rights or the exact legal framework that applies to every user of this website. If you wish to make a request relating to information held about you, please contact [email protected] and we will respond as appropriate.

Contact for Privacy Matters

If you have a question specifically about this privacy notice or about how your information is handled, you may contact us at:

Orwinshove Ltd
41 Barrington Street
Bristol, BS2 0GH
United Kingdom
[email protected]